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Author Topic: Nothing heard after order.  (Read 2295 times)

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Offline Delboy777

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Nothing heard after order.
on: 04 Jun 17, 08:30:55
I ordered several items amounting to nearly £120 on 21st May and have heard nothing since, not even an acknowledgement of the order. What's with Powerbronze ?  :827: :034:
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#1

Offline Tas

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Re: Nothing heard after order.
Reply #1 on: 04 Jun 17, 08:43:57
I had the same problem in September last year. Only information I received was from the delivery courier!!

#2

Offline KD

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Re: Nothing heard after order.
Reply #2 on: 04 Jun 17, 02:21:19
Send RichardPB a pm on here, asking for info.
Regards David.

2018 Kawasaki Z1000SX WJF.
2018 Triumph Tiger 1200 XRT.

#3

Offline RichardPB

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Re: Nothing heard after order.
Reply #3 on: 05 Jun 17, 02:30:48
*Originally Posted by Delboy777 [+]
I ordered several items amounting to nearly £120 on 21st May and have heard nothing since, not even an acknowledgement of the order. What's with Powerbronze ?  :827: :034:

Hello Derek,

Apologies, I was out of the office last week on holiday.

I believe our website has been having issues with the order confirmations, however as you used paypal to pay for your order, your paypal receipt would be classed as your order confirmation in this case. We are working on a new website at the moment to address these issues.

Your order was shipped on June 2nd 2017 after being manufactured for you. You will receive the goods on Tuesday 6th June 2017.

If I can be of any further assistance, please do not hesitate to contact me.

All the best,
Richard
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